Customer Relations Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus)

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to conduct interviews in the office
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Mondays, Wednesdays, Fridays, rotational Saturdays
• Associate's degree or higher preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in North East Philadelphia.
• Our office is open Mon-Fri 9-5, Sat/Eve by appt.
• I have been a State Farm agent since 2003.
• I am a proud graduate of Rutgers University.
• We have 30 years of combined insurance experience in our office.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to identify and support local community events in our market.
• Maintain a strong work ethic with a total commitment to success each and every day.

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

• Hourly pay plus commission/bonus
• Profit sharing
• Commission plus bonus
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency